Having problems with your account? Experiencing difficulty using the website? Have a question about an Academy feature? Check the FAQs below for a quick and easy answer:

​Can I upgrade to an Annual membership?

​How can I cancel my account?

​My payment has failed, what should I do?

​I PREVIOUSLY PAUSED MY ACCOUNT, HOW DO I RESUME?

​I'm receiving an error message saying I don't have access to this content?

​Can I ​Request a courses i found somewhere?

​I Have a course and i want to trade with you

​If your question isn’t answered above please use the form below to get in touch with our support team and we’ll get back to you as soon as we can. Our email support hours are 9am to 8pm GMT (U​S time) Monday to Friday and we aim to get back to you as quickly as possible.